Incentives and rewards

Services

Analysis and reporting
Data management
Database design
Hot-line management
Progress chasing
Multi-channel response management
Reward claims management
Statement production and mailing

Case Study

Client: Major International Brewing Organisation
Project: Free Trade and Tenancy Collection Scheme
Type: Long term, high volume

Our Role

• Receive Oracle database from client and install onto our network.
• Receive claims from participants - in the form of tokens.
• Check all claims and assign to database account by participant.
• Bi-monthly statement mailing production and despatch.
• Hot-line management.
• Reward claims receipt and management via third party suppliers.
• Regular research call-outs to measure effectiveness of programme.
• Analysis and reporting.

This project is run in conjunction with an agency partner client.